Shipping Information
Fast, reliable delivery across Australia.
Free Shipping
We offer free standard shipping on all orders over $150 within Australia. No promo code needed — the discount is applied automatically at checkout.
Processing Time
All orders are processed within 24 hours during business days (Monday to Friday, excluding public holidays). You'll receive a confirmation email with tracking details once your order has been dispatched.
Shipping Methods
Standard Shipping
Estimated delivery: 3–7 business days depending on your location.
- Metro areas: 3–5 business days
- Regional areas: 5–7 business days
- Remote areas: 7–10 business days
Express Shipping
Estimated delivery: 1–3 business days to most metro areas. Available at checkout for an additional fee.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Orders over $150 qualify for free standard shipping.
Tracking
All orders include tracking. You'll receive tracking details via email once your order has been dispatched. You can track your parcel at any time using the link provided.
International Shipping
Currently, we only ship within Australia. We hope to expand internationally in the future.
Delivery Issues
If your order hasn't arrived within the estimated timeframe, or if there's an issue with your delivery, please contact us at hello@prepessentials.com.au and we'll look into it right away.